Policies



Making a reservation at Gracefield Hall means complete agreement and compliance with the following policies:

  • If any of the following policies are violated, the guest can be asked to leave the premises immediately with no refund issued. Any and all damages will be added to the room bill and charged to the name on the credit card or guest name(s) on the reservation.
  • No smoking on the exterior premises or in the house, including e-cigarettes, smokeless tobacco, and other nicotine dispensing products.
  • We seek to provide a respite from the stresses of everyday life for all guests—only well-behaved children at least ten years of age are accepted.
  • No pets or support animals allowed; certified service animals only.
  • No food or drinks can be brought into the house or Carriage House without prior permission.
  • Please note that because of our country location, Wifi is not available.
  • Reservation required with the first night’s room charge paid by credit card at the time the reservation is made. We accept MasterCard, Visa, Discover Card, and American Express.
  • The maximum room occupancy is two adults in each guest room and rates are for single or double occupancy. Only registered guests are allowed in the house and on the property. Occupancy is strictly enforced because of insurance and fire regulations so we cannot allow anyone other than registered guests on our grounds or in our home without prior permission.
  • Check-in is 4:00–8:00 p.m. Checkout by 11:00 a.m. If able, we will accommodate other check-in and check-out times upon request.

Accessibility

  • We are not handicapped accessible; there is one guest room on the first floor.
  • There are 7 steps to the front porch and 8 steps to the back porch.
  • Parking on the crushed stone parking area is about 75 feet from the back porch via a brick walk.

Cancellation

  • We recognize unforeseeable events can arise that make it necessary for you to reschedule or cancel reservations. Cancellations affect us dramatically because we are a small bed and breakfast; however, we do our best to accommodate our guests in these situations without imposing financial strain on our business.
  • Cancellations must be made in writing, by telephone to 804-966-2193, or by e-mail to GracefieldHall@gmail.com.
  • No penalty if the reservation cancellation is received at least 72 hours before our 4:00 p.m. check-in time.
  • One night room charge if cancellation made less than 48 hours before our 4:00 p.m. check-in time, but not the same day as check-in, and the room is not occupied by another guest.
  • No-show and same day cancellations will be charged for the entire stay.